SR
Sheena R
1 reviews | Active since Sept 2019
14 Oct 2020, 04:40
Account no. And ID no. Requested ???
To follow up on my previous review of the only cash accepting ATM in Margate the bank has requested my ID number and account number! Yet they constantly advertise that they will NEVER ask you for that information! The ATM is there for all customers not just one individual.... totally disgusted.
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Absa's replyOfficial
14 Oct 2020, 10:58Dear Sheena,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply14 Oct 2020, 10:58
Official
Dear Sheena,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd