SB
Sindy B

1 reviews | Active since May 2016

18 May 2016, 06:16

ACCOUNT NAME DOES NOT MATCH ACCOUNT NUMBER ABSA ONLY SAYS THEY ARE NOT ALLOWED TO GIVE OUT HE INFORMATION

<p>I BOUGT GOODS FROM A PERSON CALLED GARY ANTHONY FROM SIKHAM AUTO (THIS GUY SELLS CAR SPARES)</p> <p> </p> <p>HE EMAILED ME AN INVOICE WITH BANKING DETAILS ON IT. </p> <p>THE FOLLOWING BANKING DETAILS WAS GIVEN TO ME</p> <p> </p> <p>ABSA ACCOUNT </p> <p>NAME: SIKHAM AUTO</p> <p>ACCOUNT NR ***</p> <p>BRANCH CODE 632005</p> <p> </p> <p>5 DAYS WENT BY AND I STILL DID NOT RECEIVE MY GOODS, BY THEN I CONTACTED ABSA THE CONSULTANT TOLD ME THAT THE ACCOUNT NR WICH I PAID THE MONEY TO WAS NOW EMPTY AND THAT IT DID NOT BELONG TO A COMPANY BUT TO AN INDIVIDUAL, THERE AFTER SHE SAID SHE IS SORRY BUT NOT ALLOWED TO SAY TO WHOM THE ACCOUNT BELONGS TO. HOW CAN ANY BANK ABSA OR FNB ACCEPT A PAYMENT IF THE ACCOUNT NUMBER DOES NOT MATCH THE ACCOUNT NAME. THIS IS VERY VERY BAD.</p>

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Replies (1)
Absa
Absa's reply18 May 2016, 08:29
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd