KM
Kanyisa M

1 reviews | Active since Mar 2016

16 Apr 2018, 10:29

ACCOUNT LOCKED WITH NO NOTICE/REASON

I remember closing my Absa account for the very reason I am complaining now. I thought the bank had changed. My account has been locked with no notification or reason. I have an EFT coming in an the lady at general enquiries simply says she can't tell me why the account is locked I have to go to the branch and I won't receive any eft's if the account is locked.

So now I have to go queue at the bank for I don't know what. I am closing this account.

0
Replies (1)
Absa
Absa's reply16 Apr 2018, 12:34
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd