SS
Shantel S

1 reviews | Active since Nov 2023

11 Feb 2025, 11:39

Account locked for over 3 MONTHS

I am beyond frustrated and disappointed with ABSA’s lack of support and the complete disregard for my case (ASZA**********63) that has been ongoing since December of last year. Over three months have passed without any meaningful progress or resolution, despite my constant attempts to reach ou everyday.I have called ABSA multiple times, but every call ends with no solution.

I am currently in a state of financial and personal distress, facing homelessness, and in dire need of access to my locked funds. It is heartbreaking to feel completely ignored and helpless, especially when my situation has become critical. The stress this has caused me, both financially and mentally, is unbearable, and the lack of empathy from ABSA has only worsened my situatom

At this point, I feel as though I have no options left but to just take my own life coz it’s been 3 MONTHS with no access to my funds. I keep getting told the case has been resolved and the account will be reinstated but till today it’s still locked with over 30k of my funds. I don’t know where else to turn. I keep admitting myself in and out of the psychiatric ward because I have nowhere else to go as I cannot afford accommodation with all my funds locked for over 3 months. I am left with no answers, no support, and no hope that ABSA will take this seriously. I am being denied access to my own money, and the consequences are severe at this point I’m thinking to even just jump off a building and end all this suffering I’ve endured for far too long coz I can’t take it anymore I am beyond broken and out of options and it’s clear no one cares, nobody ever cared about a nobody without any status or connections

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