Account locked 5 times in 2 months

Item: Absa
Rating: 1
Author: Pierre S

My absa account has been locked an restricted 5 times in 2 months. An every time I go to the bank I need a new card . Online banking an card an mobile app locked . They keep doing this like what the hell. There's absolutely no ********** activity on my card . Absa can go straight to hell

Helpful (0)

Replies (1)

Absa's replyOfficial

15 Nov 2019, 08:54

Dear Pierre, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Absa's reply15 Nov 2019, 08:54

Official