Account info bad attitude received.

i went to ask about my account at the Benmore Gardens Absa branch and received bad attitude from the get go. i was simply asking to close one of my accounts because it wasn't working for me. the one lady all but accused me of lying about my charges that were increasing and the other said its not their job to tell me why my account was changed without my knowledge. I'm just going to leave Absa but i will not stand being treated like a child.