ACCOUNT HANDED OVER AFTER RELIEF PLAN WAS OFFERED FOR COVID-19

I am disgusted with Absa Bank. During COVID-19, Absa offered me a Payment Relief Plan on my Credit card; which I took. I still paid the first month after the payment relief was scheduled!! Even though I had a relief plan. I then received an sms at the end of September, advising me that my Payment Plan has come to and end. I Paid my normal installment at the end of September, as I always do, and next minute, I get told that my Account has been handed over. So ARA starts harassing me for Payment about the total amount outstanding that accumulated over the payment relief months. I explained t them the situation and that I have paid at the end of September and that i intend on paying every month, as I always do. They still phone me for money every month and if I don't answer my cellphone, God forbid, they phone me at work!!! Come on guys!! This is absolutely ridiculous!!! You offer a service, the client takes the service and then they get penalized for taking the service!! Ridiculous!! I cant wait to pay this Credit Card off and close my Account with ABSA.