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David N
1 reviews | Active since Jan 2018
01 Aug 2022, 10:04
Account Frozen twice in a month
Our business account was frozen one month ago. After submitting all the requested FICA documents the account was unfrozen. When trying to pay salaries two day ago the account was frozen again without any notification from ABSA. It is so frustrating dealing with a bank that seemingly has no regard for their clients. I have resent all the documents to their FICA department and only hope that this can be sorted out before I have to pay PAYE to SARS.
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David N's updateReviewer Update
03 Aug 2022, 15:31ABSA still has not responded to this complaint on HelloPeter. I have left 4 messages with my business banker Vangile Ndlovu who simply does not return calls or respond to emails. I have phones ABSA complaints and have a reference number C***9 but no one has followed up. We need to pay PAYE to SARS by Friday but are bel;ong held hostage by ABSA. What has happened to customer service in this country?
DN
David N's update03 Aug 2022, 15:31
Reviewer Update
ABSA still has not responded to this complaint on HelloPeter. I have left 4 messages with my business banker Vangile Ndlovu who simply does not return calls or respond to emails. I have phones ABSA complaints and have a reference number C***9 but no one has followed up. We need to pay PAYE to SARS by Friday but are bel;ong held hostage by ABSA. What has happened to customer service in this country?