ACCOUNT FEES

Good Day

I had changed by bank account to an saving account mid-month in December 2018 .

This morning when I had logged into my Application I will billed an amount of R242.80 for internet banking. This is ridiculous for some munch money to be billed for an account that I have used only for a week and half . In turn I have not used the application that much .

There is major concern that I have of the transactional fees that were taken from when I had changed this account to an savings account. Almost 25 transactional fees were taken raging from R3.88 to R14.55. This is a collective amount of almost R600.00 for savings account for two weeks.

None of these expenses where explained to me like this and I would like to have these fund reversed . I am do not have this type of money to waste in todays economy.

This morning I had spoken to two of consultants asking that these amount be reversed . However they were not very competent and extended themselves to being knowledgeable of their function.

• Edithcentia – Internet Banking • Virginia – internet Banking • Lucky Hlatshaayo – Head of Department

Please do not get me wrong I am not a very happy ABSA client as you took fees from me twice this months

Firstly on the chequeu account Secondly R600.00 on the savings account

This is ******* and will do everything that I am capable of to have this not happen to the other client whom are misled this way.

Please restore my fund or provide me with an detailed written response so that I may consult legal counsel on this .