Account fee double charging

Absa bank charged me an Account Fee of R267 twice on the 03/11/2018. I have seen this a few years ago an my concern is that if I don't check my statement I will end up paying R534 in a single month! This is ********** and when I called them they said that I need to go to the branch to have the money reversed. So now I have to spend my time and petrol going to the branch for a fault they did on their side! This is unacceptable and highly inconvenient. Time to change banks!