GM
Godisamang M
1 reviews | Active since Oct 2023
28 Nov 2023, 13:26
Account enquiries
I can’t believe after the shortfall insurance paid a portion to my claim my account was taken to legal where I paid my account in full and the promised that the account was going to be closed I still have to call countless times to check if my account was closed and I’m not getting any response instead I’m getting messages that my debit order is going to go through. SMH
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Absa's replyOfficial
28 Nov 2023, 17:15 Dear Godisamang Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply28 Nov 2023, 17:15
Official
Dear Godisamang Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care