DB
De B
1 reviews | Active since Jan 2014
28 Sept 2024, 03:05
Account Closures...
ABSA, just closed my active salary account, without consent or notice, no reason given, just noticed it online, currently overseas, what to do? Rather poor communication! Furthermore, unlike other banks, ABSA has not got online assistance, besides a stupid bot. I cannot contact them, nor can I call them = catch 22 = I have sent a few emails, let's see... it's Saturday, expectations? Cheers
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Absa's replyOfficial
30 Sept 2024, 09:53Dear De Wet, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply30 Sept 2024, 09:53
Official
Dear De Wet, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,