1 reviews | Active since Oct 2018
Account closed but account handed over, how!?
Earlier this year I went into the Absa Florida branch to close my current account. the monthly fees were too expensive for me. I received an SMS a few days or a week or 2 later confirming the account is closed. Since 9th October MBD has been calling, SMSing, interrogating and being rude to me stating my Absa account is in arrears for R1000 and some change!! I have never been contacted before then by anyone regarding this! I sent an email to ********** and ********** on 10th October still no feedback! If I get no feedback or resolution by COB today I will take this to the Ombudsman.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Dear Miss, Baker
Your complaint is with the collections department for investigation.
I will provide feedback once I receive feedback from the collections department.
Regards
Claudette
Dear Miss, Baker
Your complaint is with the collections department for investigation.
I will provide feedback once I receive feedback from the collections department.
Regards
Claudette