ACCOUNT BLOCKED

My account is blocked, I went to ABSA bank to submit the relevant documents, and i was told i should wait for 24 hours, The 24 hours elapsed no feedback no nothing, i then went bank to the branch for follow-up, i was told my things are still on the queue, which for me its total unacceptable, I logged a complaint on the Bank system, and Stanton Van Der Merwe rep**** by saying my account was fine, which is not true, because i went to the Bank to try and access my money , still the Hold is there..my Account account is restricted, my account number ********** 992, Id number ********** 632085( Desmond D Mathenjwa)