1 reviews | Active since Feb 2010
Account bad attitude and service
Dear Absa Bank,<br> <br> I've been holding out with you since December 30th in the hopes that you would one day miraculously manage to fica my account so that I once again may have access to my hard-earned salary which I have entrusted and paid you to manage.<br> It is now the end of April and I am still having the same issues.<br> <br> For you information I have been with Absa bank since starting to work and have received little in the way of customer care.<br> <br> I now (sadly) make use of your Glenfair Pretoria branch, who have kept me running back and forth for the last 4 months.<br> The branch manager has not followed up on the issue as committed over the phone, I have not received any feedback from her as promised.<br> <br> I have now called your head office for assistance - and have been told they don't know when I will have access to my account again...<br> <br> Feel free to provide your wonderful basic service again at any point as I would love to be able to put petrol in my car and food on the table again.<br> <br> Regards, your soon to be former client.<br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
