1 reviews | Active since Aug 2017

02 Aug 2017, 15:38

Accidental eft payment to wrong account

<p>I by accident made a eft payment to the wrong account. I phoned absa for help. Waited anout 7 min and call were awnsered . Lady helping me informed me that I have to write a mail to absa explaining my problem and said i must provide proof of payment and reason for wanting to reverse the payment . Then it will cost me R175 for the service and wait between 1 to 3 months for the money to be returned. Amazing service</p> <p> </p> <p> </p>

0
Replies (2)
Absa
Absa's reply03 Aug 2017, 10:17
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

's update04 Aug 2017, 13:50
Reviewer Update

Thank you Vanessa for replying.