PN
Phindile N
1 reviews | Active since Oct 2021
04 Jul 2022, 10:14
ACC***
Reference | VIRGIN ACT*** 179576(R340)
Reference | AFRIHOST A*** PNJVYVC(36)
Good day, I'd like to reverse the debit orders as mentioned above and I have not authorized them.
I tried doing that using my internet banking, it said successfully reversed, but the balance is still not showing.... And lastly I have requested for my business banker to reduce my banking fees as I'm paying 415 monthly and it too much for me right now, plus 100 for unauthorized debit order which I don't know for what is that for.
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Absa's replyOfficial
04 Jul 2022, 12:14Dear Phindile Ngobeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply04 Jul 2022, 12:14
Official
Dear Phindile Ngobeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw