WM
Wendy M
1 reviews | Active since Apr 2019
24 Mar 2021, 14:27
Abysmal ABSA
I've been trying to sort out a club account since December 2020. No feedback from the allocated business banker per email or phone. Wrote an email to Customer Care on 4 March, ref 095 169 41. 3 weeks later and still no communication from ABSA. What do I have to do to get help?
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Absa's replyOfficial
24 Mar 2021, 16:53Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***6.
I checked under the reference number C-***1 but i was unable to find anything.
Kindly provide us with the club account number and also detailed information as to how you would like to be assisted.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***6.
I checked under the reference number C-***1 but i was unable to find anything.
Kindly provide us with the club account number and also detailed information as to how you would like to be assisted.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply24 Mar 2021, 16:53
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***6.
I checked under the reference number C-***1 but i was unable to find anything.
Kindly provide us with the club account number and also detailed information as to how you would like to be assisted.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***6.
I checked under the reference number C-***1 but i was unable to find anything.
Kindly provide us with the club account number and also detailed information as to how you would like to be assisted.
We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,