CB
Charl B

1 reviews | Active since Aug 2016

21 Sept 2017, 15:48

ABUSIVE & ******* COLLECTION METHODS

ABSA has sent Gerrit Scheepers(titan tracings) to my father's house and this guy is abusive and using ******* collections methods prohibited by the NCA ACT OF 2005 UPDATED NCA AMENDMENT ACT 2015, which means ABSA is breaking the law. This guy Gerrit has threatened my father he is going to cancel the contract or make me cancel it so he can take my asset back, which is wrongful.

First of all why does he share personal information with other people, luckily it was family, but what if it was not and then threatening my father who has nothing to do with my VAF.

I feel that as an ABSA loyal client I must not be threated like that and if he wants to discuss something he cant just storm at my father. He must call, make an appointment, then he would have talked to the right person.

Can ABSA stop him or else I am escalating the matter it to the NATIONAL CONSUMER TRIBUNAL!

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Replies (1)
Absa
Absa's reply22 Sept 2017, 11:54
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,