1 reviews | Active since Mar 2012
Abusing Covid19 and making money off South Africans
The South African Reserve Bank monetary policy committee agrees on the repo rate for South Africa. The prime lending rate is directly linked to the repo rate which in turn impacts all interest rates for bank deposits. The SARB uses the repo rate to keep inflation within target levels. In the case of COVID and the lockdown, economic activity slowed down in SA (we are in a recession). The SARB urgently dropped interest rates in order to get people and businesses to save on interest while allowing them to borrow money cheaper in order to stimulate the economy while keeping the inflation rate in check. Since the repo rate is low all banks currently have low interest rates
However, Absa is refusing to drop the interest rate on my vehicle finance inline with SARB.
They have made it clear that they are happy to loose me as a client and that I may move Banks and go with another bank who is willing to assist inline with SARB.
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Why not put the same response here that you sent me on email already?
Stop trying to sound nice and covering your tracks online
Why not put the same response here that you sent me on email already?
Stop trying to sound nice and covering your tracks online
Thank you for your response.
Please accept our apologies for any inconvenience caused to you
As per your e-mail request i will provide you with a response on the Absa letterhead.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for your response.
Please accept our apologies for any inconvenience caused to you
As per your e-mail request i will provide you with a response on the Absa letterhead.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
