Absurd Waiting Time

The new queue system that ABSA has implemented is a total FAIL. I got to the Bank at 12:36 and was only attended at 13:39... Waiting for just over an hour is total torture, there are so many things that can be done in an hour. <br> To make matter worse, one can't take phone calls in a bank: for security reasons, which is understandable. But missing phone calls for me, means loss on income.<br> The system that you are using can only work for \X-BANK"(can't name the bank)"