ABSOLUTLEY DISGRACEFUL AND HORRIBLE SERVICE!!!!!!!!!!

<p>WE HAD A BREAK IN OUR HOME ON THE 4TH OF MAY, THE ASSESOR WAS ONLY SENT TO OUR PLACE LIKE A 2 WEEKS LATER AND AFTER SHE DID HER INVESTIGATION SHE SAID THAT THE CLAIM WOULD TAKE ABOUT A WEEK TO BE PROCESSED AND SOLVED, IT IS NOW THE 31ST OF MAY AND NOTHING OR NO ONE HAS CONTACTED US TO VERIFY WHEN THE CLAIM IS GOING TO BE PAID OUT, THE ASESSORS NAME IS BENNY THOMSON AND UPON CALLING ABSA IDIRECT THE AGENTS HAVE GIVEN ME HER CELL NUMBER ASWELL AS HER MANAGERS NUMBERS BUT NO ONE ANSWERS THEIR PHONES, THIS IS RIDICULOUS AS MY DAD HAS BEEN WITH THEM FAITHFULLY FOR THE PAST TEN YEARS AND THIS IS THE FIRST TIME WE HAD LOGGED IN A CLAIM, ABSOLUTELY DISGUSTING AND UPROFESSIONAL BEHAVIOUR AS FAR AS I AM CONSERNED SOMEONE IS NOT DOIN THEIR JOB AND SHOULD BE FIRED!!!!!!!</p> <p> </p> <p>CLAIM NUMBER IS ***1*002*002</p> <p> </p> <p>IF THIS CLAIM IS NOT RESOLVED WITHIN THIS WEEK I AM TAKING THIS MATTER TO THE FAIS OMBUDSMAN</p>