Absolutely useless service at every point

Terrible service, long waits. It took multiple visitors of multiple hours to open a bank account only to have it not activated after 2 months. The only reason I opened it was to access my bond account. Which unknown to me had already been stuffed up by sending me the wrong form. I was sent incorrect documents which has now locked away the funds I explicitly told them that I wanted access to. Not one request has been processed correctly. I give up ABSA. I need to speak to a manager and I need this situation sorted out. I need someone who can actually fix this, this is the worst experience I have ever had with any financial institution.