Absolutely useless

<p>I have been trying to cancel my credit card for a month now. At first the one settlement payment (made in exactly the same manner as all the other payments) did not reflect on the credit card and I had to wait for them to investigate and allocate. That took 3 weeks......all of which time I was still being charged interest and admin fees. I had made peace with the interest they charged although my account was technically settled. Yesterday when the amount finally reflected on my account, I actually had a debit balance as the original amount paid was more that I should have paid. Today when I phoned again to cancel my card, there is a settlement amount for interest charged.........on what?!?!?! Absa should be paying me money for the additonal settlement which I had made and interest that was charged.</p> <p> </p> <p>How is it so difficult to cancel a credit card???</p>