AH
Anthony H

1 reviews | Active since Feb 2010

12 Mar 2021, 15:00

Absolutely Professional

ABSA delivered my card yesterday and what a wonderfully professional experience. I was contacted by CCD Couriers to make a delivery appointment, with a 2 hour window, which is refreshing. I was also reminded and kept up-to-date continually until the card was delivered and afterwards. When a bank partners with professionals that take customer care as seriously as they do, you know you are dealing with something unique. You and the providers you use are a family and should do the best at all time. Well done and thanks to all involved!

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Replies (1)
Absa
Absa's reply12 Mar 2021, 15:22
Official
Dear  Anthony 

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd