Absolutely Poor service from ABSA

I Have received a 100 calls or more from MBD regarding my daughters account at ABSA Kloof KZN. The more I told them that my daughter has immigrated the more they phone without any discussion. sometimes just cut the call. I have tried also many times to Phone Absa Kloof on *** without getting through. I am the power of attorney for the account and my daughter asked for Ballito branch to cancel the account when she left in October 22. the account had no arrears then and it is only admin costs that have now build up to about R1200.00 in arrears. It is a cheque account, why can they just not close it. The admin at ABSA Kloof and MBD is absolutely poor. The best is that I have a business and a Private 0ne account with ABSA.