1 reviews | Active since Jun 2015
Absolutely pathetic service
I went to open my ABSA account on the 4TH June and I handed in all my documents, see your systems!<br> yesterday, i could not draw money and I had to go into Midrand branch to sort it out. The lady told me that it was the FICA on my account. A lady called Tracy then apparently fixed it. I then transacted on the account, in the even.<br> This morning I tried to draw funds out of my account which i was not able to as it told me that the card is blocked. I then AGAIN went into ABSA Midrand, where i was told because I did a SIM swap on my cellphone that they cant get through to me... What ******* is that!!!!!<br> <br> I cannot access my funds in my account and now I am told that I have to go back to the branch to sort this out.... <br> This service is pathtic. I logged a call on action line but i guess nothing will come from that either......<br> <br> For the record.... the only reason I am with you is because my employee needs to pay me into a ABSA account.<br> <br> I want answers.... as I need to access my little money so that I can get home!!!<br> <br>
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
