Absolutely no customer service after decades of loyalty

Hi

Your app asked me to rate it. Normally I am reasonably happy with the app. Been using it for years.

But I recently app**** for an increase on my credit card limit. ABSA has done absolutely nothing about this for a couple of weeks.

It seems every single time I try to do anything at all outside of normal monthly banking transactions, ABSA falls apart completely and provides absolutely no customer service. Every single time.

I have said this before, to various departments within ABSA. My words are completely ignored. As they will probably be ignored this time too.

Regards.