Absolutely Horrible Service

Since the 13th of June, almost a month ago, I have been trying to get hold of my so called "personal banker"that Absa has assigned to me for my business account.

After he has called me the first time to welcome me to Absa business banking and telling me that I can contact him personally, I have had no response. Is this the way Absa treats any client, never me as a business client?

I am utterly disgusted. I have sent an email on 13 June with no answer. I followed up on 19 June with no answer. I have followed up again on 2 July with no answer. All I wanted to was add someone to the account as that person will deal with the finances and I was told i can contact my banker directly but I don't get any response.

Absa has really had me off to an awful start and I am definitely going to look for another bank to do my business banking with. I wanted to do my first deposit once my finance person was added but I think not anymore.

Your service is disgusting!