JM
JP M

1 reviews | Active since Apr 2019

01 Apr 2019, 11:05

Absolutely digusted with ABSA Service!!

I am absolutely gobsmacked with the poor, poor service from ABSA Legal. They absolutely don't give a rats ass about you as a customer. They have deducted R18 890.33 without even consulting with me, and from Journal Debit RCCS BOS J.

I have spoken to a Chamano, which never passed the course in Customer relations and is now behind a telephone at ABSA. And her words is: Send an e-mail, ABSA will get back to you in 72 hours.

As soon as I sort out my Credit Card, I will Cancel my ABSA account and move over to FNB.

I am absolutely disgusted with the service rendered from Chamano and ABSA, ridiculous!! You don't care about your customers!

2019-03-30 JOURNAL DEBIT RCCS BOS J ********** ********** 16 -18,890.33

Kind Regards JP Maree

0
Replies (2)
Absa
Absa's reply01 Apr 2019, 13:11
Official
Dear Client,
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd
 
JM
JP M's update01 Apr 2019, 14:59
Reviewer Update
Thank you for your reply, I can not wait to see the feedback. Regards