Absolutely Bad Service Absa

Good Day

I have been waiting for feedback since the 22nd December 2017 regarding the status of me wanting to withdraw funds from my investment account.

Now bare in mind this is my own money, it does not belong to the Absa and this money is for an emergency, I understand that I will pay a penalty for early withdrawal. I have been in and out of the Absa Claremont Cape Town branch dealing with the consultant William.

William does not follow-up or provide me with feedback and also fails to return my calls, I got told that there are new rules that you can't just withdraw funds, but this is an emergency and it is my OWN money.

I called in again yesterday and William was supposed to provide me with feedback, no feedback or phone call received to date.

Get your act together Absa!!!

I have been a long standing customer with Absa for many years, however since the latest interaction or lack there of I will take my business elsewhere if this i not resolved by COB 05 January 2017.

Regards Mymoena Ariefdien