AJ
Anton J
1 reviews | Active since Sept 2021
03 May 2022, 15:56
Absolute pathetic service***
2 weeks, requesting a settlement letter and natis copy as i want to sell my car. 7 calls requesting these documents and promised to have it in a few minutes. A few minutes turned to weeks with numerous calls in between with no joy.
HOW PATHETIC CAN ABSA BE. EMPTY PROMISES, PATHETIC LYING SERVICE, BUT WE HAVE TO HONOUR OUR AGREEMENT. IM DONE WITH YOU....ABSA
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Replies (1)
Absa's replyOfficial
04 May 2022, 09:49Dear Anton De Jager
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,
Absa's reply04 May 2022, 09:49
Official
Dear Anton De Jager
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Best regards,