MC
Monita C
1 reviews | Active since Mar 2013
16 Nov 2020, 13:42
Absolute pathetic service
I am still waiting for my documentation on my contract I had with ABSA Ford Credit to send me via email exactly how much I took out for my car in 2014 because the creditbureau has incorrect info on me payingfor 2 cars at ABSA and I want it fixed immediately! I want proof of what I have paid and still owe because I also dont receivemy statements regularly via email
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Absa's replyOfficial
16 Nov 2020, 15:23Dear Monita Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply16 Nov 2020, 15:23
Official
Dear Monita Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care