1 reviews | Active since Nov 2018
Absolute Disgrace attempting to get a proper service!!
It is an absolute disgrace dealing with their customer Service....A bond has been paid up last year already and they still havent updated our profile!!!
Now they tell us the only way is to send an email to ********** to request a profile update but it has been done multiple times with no respond!! and there is no contact number!!!!
Terrible!!!!
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you
Our records indicate that your complaint has been resolved and that the paid up letter was provided to you via email, we sincerely hope that you were satisfied with the resolution and outcome, should you require any additional information please let us know.
Our records indicate that your complaint has been resolved and that the paid up letter was provided to you via email, we sincerely hope that you were satisfied with the resolution and outcome, should you require any additional information please let us know.