1 reviews | Active since Sept 2015
Abso Does Not Give You What They Promised
<p>I have a student account with Absa. I opened the account because Absa claims to give us a number of benefits including:</p> <p>-A R20 Burger King or McDonalds discount voucher; or a R25 Vida e Caffe' discount voucher<br />-1 free movie ticket per month at Nu Metro (2D only)</p> <p>-50 megs of free data per month through MTN, Cell C, Telkom or Vodacom (on prepaid or top-ups)<br />-R150 discount on a single trip via Eldo coaches or Intercity, on any national published route</p> <p> </p> <p>I tried redeeming a movie ticket in March, they sent me an SMS stating that I will recieve and SMS with a voucher code "shortly".</p> <p>In April, I tried redeeming a McDonald's voucher, the same thing happened.</p> <p>The SMS's with the voucher codes didnt come. So I went into the Wits Absa Branch to ask about what is actually happening, and they couldnt help me. I also asked the lady to please cancel my Absa rewards, however, twenty something rand was still deducted from my account for Absa Rewards for the last two months.</p> <p> </p> <p>I finally recieved a voucher code for McDonalds on the last day of May when I tried to redeem it in April. When I tried to use the code at McDonalds, the code was declined. I still havent recieved anything in terms of the movie voucher that I tried to redeem in March.</p> <p> </p> <p>Just to redeem the voucher codes, I used more than R20 airtime just to get a defective code and a no-show "free movie".</p> <p> </p> <p>This is extremely dissappointing since Absa's sales people claimed to give us so many benefit.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
