1 reviews | Active since Mar 2013
Absent ABSA Bond Agreements - Can I stop paying???
<p>I have 5 bond accounts with ABSA. Recently after looking at my affairs, I realised that after a divorce and a move, I was missing some of my bond agreements. After being set from pillar to post and uncountable call centre and email requests, I managed to obtain 2 of the 5 bond agreements. The others, try as I might - there is just nothing. My question to ABSA is - if you can't even supply me as your customer with a copy of my agreement with you, do I really have to continue paying???</p> <p>49 Villeroy Court – 80-6 ********** </p> <p> 56 Twee Riviere - 80-7 ********** </p> <p>26 Boschendal - 80-6 ********** </p> <p>Just as an afterthought - 2 bonds with Nedbank - not a problem at all. Sent them while I was on the phone with them and had them straing away in my inbox. </p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
