Absay today tomorrow forever full of ****

Hi very disappointed in Absa once again for not being all they promised to be. Nearly a month ago we had problems with the app that after a 4 hour trip to the bank we could fix. After complaining on Hello Peter it was fixed fast. Guess what...once again we are let down by Absa.. now we have a situation where there is money in the account but it just can't be withdrawn, the 24 hour line can't help. The app is useless ance again. It can't go on like this. Absa my bf is a long distance truck driver every month we budget for funds to give to him weekly for food etc on the road. On the 15th he gets an allowance for food from his employer. What must he eat if he can get to this funds... Tonight he must go hungry through some or other technical difficulty... And I sit powerless at home because even though I am a signatury on the account I can't sort out this ****.