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Pieter B

1 reviews | Active since Feb 2021

08 Apr 2021, 04:45

Absa,the ****tup bank that have no idea what the **** they are doing

**** Absa,I have been a loyal customer for years, and they are totally ****,no reply’s, help or even friendly service once I went into the bank,I payed money over to my bank account from my trading account and absa made a mistake and credited my account twice, I did not notice this for a while,until I saw that there was a negative balance of ZAR on my trading account,and that is because Absa made a mistake,why the **** must I pay for the mistake they made???????Absa has went from **** to absolutely indescribable ****, I have no idea why people would even consider Absa,they are just ****ed,they took money from me for a long time in the past and it said that the account did not charge for that type of transactions.They did not pay me back.**** you Absa,also they do not reply on n my emails on why they just charge my trading platform for money,**** you to Hell Absa, remember when it was volkskas, yes the bank you where before you became totally ****ed, because you are managed by total idiots, that are greedy ****ers, with big houses and sports cars.**** you all,I am done with Absa and I will ****ing annouce you’re poor service to everyone I know,on all my social accounts and even the papers,Absa you guys are greedy ****tup people,with lots of *******ion money,wish I could get hold of the ****er at the top,man how I would slap your ****ing greedy ****face around.

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Replies (2)
Absa
Absa's reply08 Apr 2021, 08:29
Official
Dear Pieter de Bruyn
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . 
 
The reference number to your complaint is C-***1
 
Kind regards,
Rezona Louw 
Group Customer Care
PB
Pieter B's update09 Apr 2021, 01:42
Reviewer Update
Hi Rezona Louw thank you for the reply,I just want to give absa my sincere apology for my anger outburst, I have had very bad experiences with Absa in the past that was not resolved and so frustrations got the best of my,I apologise.After a investigation I realized that Absa was not at fault,altcointrader was.Altcointrader sent me this email to confirm this,and it reads: We apologize for any inconvenience. You made a ZAR withdrawal of R340.884 to your bank account yesterday, 7 April 2021, and our system has credited your bank account twice. We have debited your AltCoinTrader account with the amount and your account is in a negative balance. Kindly repay the money so that your account can be in a positive balance once more. The amount is: R***0.Once again I am sorry for my outburst.