VS
Viji S
1 reviews | Active since Mar 2024
21 Mar 2024, 11:21
ABSA's shocking client service
I have been a loyal ABSA client for over 15yrs. My recent experience has been really disappointing. I sent an email request to ABSA Credit Life on the 23rd February 2024 and am still waiting for their response.
It is sad when you realise that ABSA is only there when they require business but not in your time of need and advice.
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Absa's replyOfficial
22 Mar 2024, 10:45Dear Viji Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply22 Mar 2024, 10:45
Official
Dear Viji Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,