ABSA's Rude,*********** and misinformed Consultants

ABSA needs to send their consultants on a serious training course and stop picking consultants of the street.

I received a call from a person by the name of Daniel who was so rude and misinformed, he went off about my account being in arreas (my account is up to date by the way). When he had realised that i wasn't one to mess with this Daniel *** had the audacity to start swearing at me an continued being rude, I could no longer take the insults and threats coming from this animal and opted to hang up.

I then called ABSA vehicle finance to find out what was going on and and spoke to a very sweet consultant who you could hear he was raised in a home with respectable parents unlike Daniel who seemed like he was raised by wolves in a jungle. The consultant i spoke to then advised me that Daniel who was rude must have read my account history incorrectly as there was a month that was paid a few days late, but due to this Daniel guy i was in arreas and he was going to collect my car .

I hope ABSA takes this Daniel guy back to training and maybe also looking into getting him into anger management classes as it seems like he has anger issues.

I hope to hear from ABSA very soon as i am unhappy about the service from ABSA thus far.