ABSA'S RUDE CONSULTANTS

Absa most certainly has THE WORST customer service I have ever experienced. Today I had a consultant for my vehicle finance account refuse to help me because I didn't understand what she was telling me - she blatantly refused to answer my question and when I demanded an answer, she told me she will not deal with my attitude. She then proceeded to hung up the phone when I requested to speak to her supervisor/ manager (after telling me I must enjoy holding for the manager). I phoned back to see if the changes were made to my profile and surprise, surprise, she didn't do a single thing we discussed. So after waiting on the line for 15 minutes the first time, I had to re-do it all. This is not the first time I've had issues with the consultants at Absa and this really is a true reflection on the company. I will never again place any business with them, purely because of how their consultants speak to their CLIENTS. They are paid for a service, yet you are treating like the **** of the earth.