TM
Thabo M

1 reviews | Active since Jun 2023

01 Jul 2023, 19:19

ABSA’s ridiculous Admin charge

Absa is starting to rip me off. I recently moved from FNB due to being overcharged on Admin charges, now ABSA is doing the same. I’m April my charges were very low, I paid R100 on Admin charges and my monthly account fee was R66,77. In May there was a huge hike, I paid R510 in Admin charge and my monthly account fee was R115. June month only the Admin charges went up to R731 of which I feel like I’m being ********** because that’s a lot of cash that just goes out of my bank without the banking communicating when the charges are going up. When I changed to Absa I was under the impression that I will be charged less as compared to my previous bank but now it seems like the same is happening here also. I am evening thinking of taking my business elsewhere now.

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Replies (1)
Absa
Absa's reply03 Jul 2023, 10:11
Official
Dear Thabo Marman,  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***2.  Regards Marvellus Chauke Absa Bank Group Customer Care 

Best regards,