SM
Seemole M

1 reviews | Active since Sept 2023

01 Sept 2023, 09:39

Absa,s refusal

Good morning, it happened that I deposited money into a wrong account instead of Ab-Inbev account and then I requested for a reversal. Absa refused,to date nothing has been done.I then took the matter up with bank Ombudsman.I need help as that money affected my business badly.

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Replies (1)
Absa
Absa's reply01 Sept 2023, 10:25
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3 

if the matter was escalated to the Ombudsman for Banking as a higher office to us, we request that you make contact with them to provide you with an update. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,