CG
Chanel G
1 reviews | Active since Dec 2017
10 Oct 2019, 07:52
Absa’s provides no customer satisfaction
Absa provides its clients with the most distasteful experience one can have with a bank. After lodging a complaint about the pathetic service I received and currently still dealing with , the issue was supposed to be resolved within 3 to 5 days . A week later and I’m right back where I started frustrated and still don’t have the money that was promised by consultants to be put in my account.
I regret having my bond moved to Absa.
My bond was registered in September, we are now in October and the funds have not being received.
Consultants have advised us wrongly and have been of no assistance in the building loan department
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Replies (1)Absa's replyOfficial
10 Oct 2019, 10:14Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply10 Oct 2019, 10:14
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
