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Ellen H

1 reviews | Active since Aug 2019

05 Aug 2019, 08:33

Absa's poor service

Absa service is pathetic to say the least, they are don't as they please and don't respond to emails. Their managers are just as *********** as the staff, you escalate a problem and it still gets ignored.

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Replies (2)
Absa
Absa's reply05 Aug 2019, 10:20
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,

Absa
Absa's reply05 Aug 2019, 10:20
Official
Good day, 
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
   
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,