CF
Chantelle F
1 reviews | Active since Feb 2013
28 Jul 2021, 12:42
ABSA's pathetic service
I am trying to get hold of my car's papers as I need to urgently make a third party claim to get my car fixed. I have contacted ABSA thrice with no help. So, must I pay back the car loan without being able to drive the car because of ABSA's pathetic service? You want my money and in return give me no service?
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Absa's replyOfficial
29 Jul 2021, 12:33Dear Chantelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply29 Jul 2021, 12:33
Official
Dear Chantelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care