ABSA'S ONLINE SERVICES ARE FRUSTRATING

One can change your cell phone number on ABSA's website, and you can link your accounts to your new cell phone number. It seems that one can even set notifications to be sent to your new cell phone number. BUT, oddly and frustratingly, ABSA still doggedly sends OTP (One time PINS) to you old number and you have go into a branch to have it sorted out. The queues all, day every day outside the Reds branch are the stuff of legend and no-one in his right mind goes to that branch in the hope of consulting customer services unless desperate, destitute and drowned in despair. Oh! and don't ever try more than twice to login if you are having trouble. Rather go away and try later, or you will be locked out and then its back to that branch again. ABSA's website is often problematic and although the issue is on their side, they kick you off their services for more than two tries at logging in.