KD
Keith D
1 reviews | Active since Oct 2017
17 Nov 2019, 14:35
ABSA's "Notifyme" charges are too much!
Hello Peter
I am not happy with ABSA charging more than R20 for simple notifications that i don't even need most of them. For most of us, R20 makes a big difference as students. I have checked if i can stop their "notifyme" online and found no option to do so.
Hope this can be reviewed and stop!
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
18 Nov 2019, 11:31Dear Keith
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically . Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically . Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply18 Nov 2019, 11:31
Official
Dear Keith
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically . Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically . Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
KD
Keith D's updateReviewer Update
20 Nov 2019, 19:12Hi Thanks a lot.
Will be awaiting for your feedback.
Regards
Keith
***
Will be awaiting for your feedback.
Regards
Keith
***
KD
Keith D's update20 Nov 2019, 19:12
Reviewer Update
Hi Thanks a lot.
Will be awaiting for your feedback.
Regards
Keith
***
Will be awaiting for your feedback.
Regards
Keith
***