C
Coetzee

1 reviews | Active since Oct 2022

11 Aug 2018, 08:55

Absa's "new" internet banking software pathetic

So Absa's pathetic new internet banking software and customer service endures!!! Absa's so called logo "Bank like never before" literally means the most frustrating internet banking experience like never before. Only feedback on my previous post was I must contact them...after I left my number. No interest in contacting me? And download new software update...still same issue. What a bunch of amateurs...stay away from Absa!!!!!

0
Replies (2)
Absa
Absa's reply14 Aug 2018, 14:44
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply14 Aug 2018, 14:51
Official

Hi Herman

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided