ABSA's lies, promises and platitutes coupled with ineptitude.

I have previously send a review of ABSA on 27 July to Hellopeter, where I was battling to open an account. This originates from June where I started the process to open the account. I subsequently got lots of phone calls and many platitudes, promises and excuses (as a result of the post on Hellopeter). To date (12 August) I have still had no success in opening the account. Lebogang Mashiane (specialist case manager) has also not fulfilled his promise as per his e-mail dated 27 July 2022, and nothing has been forthcoming. The bank manager, Ms Meitjies Letshoenyo, has also been unable to resolve this matter. What is the holdup and why was it not addressed adequately and timeously? How long will it take to have a functioning active account? I will also be closing my other business account with ABSA and moving it to another bank as this is not how I expect to be treated.